Arrington Issues Resolved

[Williams RT 70]

As most of you know I had issues with Arrington over how my build went. Well I am glad to say they have taken care of my concerns. Christian took the initiative, checked on my issues and got it resolved to my satisfaction. I appreciate the effort he went to getting it taken care of.

[Houdini 14]

Good deal

[Surfer1420 19]

Glad to hear your needs have been met

[Williams RT 70]

Glad to hear your needs have been met

well not all of them but Christian will only go so far for a customer

[christianbe 6]

Thank you for taking the time to discuss your situation with me, and helping us evolve as a company. Like so many have said in this forum... All vendors struggle with customer service, but we realize that we have to put forth some serious effort in this area and we are willing and going to do so.

[novawagonmaster 62]

Glad to hear, Phil. Now if you would just get an automatic, you'll have nothing left to bitch about.

[Williams RT 70]

Glad to hear, Phil. Now if you would just get an automatic, you'll have nothing left to bitch about.

That and some 4 door pos to drive, need a place for the grand kids car seats. How's that work you and guy ok?

[ScapeGoat 126]

did the check clear already?

wait a minute..........I thought?.......? .........?

[novawagonmaster 62]

That and some 4 door pos to drive, need a place for the grand kids car seats. How's that work you and guy ok?

My only regret is not buying a Magnum before the Challenger. Would have saved me a whole lot of time, money, and work.

[Guest Daparrothead]

Well I'm right there with Phil, I had some outstanding issues with API myself and Christian took the lead to try and make things right. I feel like they stepped up and did me right.

[Renfrick1 83]

If they want to straighten out there customer service problems they should hire me.

Can I work from home?

[Hemi57 51]

Hey Phil did Arrington give you a new Catch Can? Sorry couldn't resist.

[Williams RT 70]

Hey Phil did Arrington give you a new Catch Can? Sorry couldn't resist.

no the cheap bastards could have

[lakersfan7272 59]

Glad to hear, Phil. Now if you would just get an automatic, you'll have nothing left to bitch about.

That and an AARP card.

[Guest Daparrothead]

Hey Phil did Arrington give you a new Catch Can? Sorry couldn't resist.

You holding out on us eh Phil, they didn't give me no catch can.

[muzza61 60]

Christian took charge on my side too. All getting sorted out. They need another Christian or two.

[YLWJKT 16]

Mine have been addressed as well.

Everyone makes mistakes, what defines a company's or person's character is how they address/resolve it.

[RT_6Speed 72]

Christian took charge on my side too. All getting sorted out. They need another Christian or two.

Keep your religion to....

oh, nevermind.

[Williams RT 70]

That and an AARP card.

Fuckers keep sending me mailings since I turned 50 this year

[345_CHLNGR 9]

Fuckers keep sending me mailings since I turned 50 this year

Damn that sux

[StevoHemi 113]

Nice to see you got taken care of Phil....

Since Christian is on a roll..... maybe he can look into my issue dating back to October of last year?

Three email requests to XXX and XXXX last April and May went unanswered. XXXX did promise that I would not have to pay they shipping charge on a warranty part. I faxed the receipt and suggested that instead of cutting a check, that it might be easier if I just bought some other parts and I would pay for shipping. No response.

Pretty much gave up...

Thought Christian might want to jump in...

Last chance...

Stevo

[ScapeGoat 126]

shits going to start getting expensive for api

[Williams RT 70]

Nice to see you got taken care of Phil....

Since Christian is on a roll..... maybe he can look into my issue dating back to October of last year?

Three email requests to XXX and XXXX last April and May went unanswered. XXXX did promise that I would not have to pay they shipping charge on a warranty part. I faxed the receipt and suggested that instead of cutting a check, that it might be easier if I just bought some other parts and I would pay for shipping. No response.

Pretty much gave up...

Thought Christian might want to jump in...

Last chance...

Stevo

Give him a call Stevo, see what he will do. Is that when your supercharger took a shit and you had to ship it back?

[deef1999 23]

Good that they fixed the problems, bad that it had to come to this.

[StevoHemi 113]

Give him a call Stevo, see what he will do. Is that when your supercharger took a shit and you had to ship it back?

Yuuuupppppp.....

Not at all upset with the Maggie going south. Arrington did an A+ job in handling the issue. Maggie from Cali to my door (Toronto, Canada) in 48 hours was awesome. UPS dude said gimme $258 or your big heavy box doesn't come off the truck. Sigh...

Hopefully Christian can PM me his email address and I will forward the three emails/UPS receipt to him.

Stevo